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Insurance

USAA

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~6 min
Verified 24 Jun 2026

Human Support Channels

Call Support

800-531-8722

Mon-Fri 6 a.m. – 10 p.m. CST, Sat 8 a.m. – 8 p.m. CST (Roadside Assistance and Fraud 24/7)

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Live Chat

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X / Twitter DM

@USAA

Often fastest response

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Pro Tips to Reach a Real Person

To reach a human faster, say 'representative' at the voice prompt or press # then enter a known 5-digit extension. Members can also use the USAA mobile app to 'Request a Call' to bypass the hold line. Tuesdays and Wednesdays generally have the shortest wait times.

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