Ventas

Pro Tips to Reach a Real Person

If you are an individual tenant or a family member trying to resolve an immediate on-site issue (such as maintenance, leasing, or billing) at a senior living facility, hospital clinic, or medical office building owned by Ventas, do not call Ventas directly. Because Ventas acts as the property asset owner and utilizes third-party operating partners (like Sunrise, Atria, or local hospital networks) to manage day-to-day services, the corporate office cannot adjust local accounts. Look at your lease agreement or local front desk directory to find the specific operator's management office for a quick solution.