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Energy & Utilities

NiSource, Inc.

NiSource Inc. is one of the largest fully regulated utility companies in the United States, providing natural gas and electricity to nearly four million customers.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 23 Jul 2026

Human Support Channels

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1-800-464-7726

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@NiSourceInc

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Pro Tips to Reach a Real Person

If your bill is unexpectedly high or you are looking to audit your home's energy consumption, skip the long standard phone queues. Commercial and residential clients alike can email the specialized NiSource BusinessLink Team or use the direct document submission portals on the localized branch websites. Providing your exact meter number and historical account statements via text-based web inquiries or email yields a significantly more comprehensive rate analysis from their specialized auditors than an over-the-phone consultation.

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