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Verisign, Inc. is a critical provider of global internet infrastructure, responsible for operating the registry and authoritative routing behind some of the world's most dominant top-level domains.
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If your website goes offline due to a domain status error (such as a ServerHold or ClientHold lockdown), calling Verisign directly will not resolve the issue. Because Verisign is a wholesale registry and not a retail registrar, they are legally unauthorized to manually edit individual domain records. Instead, execute a lookup on the Verisign WHOIS Portal to find the designated registrar string (e.g., GoDaddy, Namecheap, Google). Contact that specific company's compliance or billing department to lift the account flag, which will automatically restore your DNS resolution through Verisign's root servers. Global Headquarters Main Line: 1-703-948-3200
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