Industrial / B2B
A. O. Smith Corporation is a leading global manufacturer specializing in residential and commercial water heating equipment and water treatment products.
Call Support
800-527-1953
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@AOSmithHotWater
Often fastest response
Before calling support, locate the silver rating plate sticker on the side of your water heater. It contains a QR code. Scanning this code with your smartphone camera instantly opens a custom (A. O. Smith Resource Hub - https://www.hotwater.com/resources.html) tailored specifically to your unit's exact model and serial number. This gives you immediate, automated access to your active warranty status, part numbers, and diagnostic step-by-step videos without having to wait on hold for a live agent. Standard Technical Support: 1-877-552-0010
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