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Banking & Finance

CME Group

CME Group Inc. (Chicago Mercantile Exchange) is the world's leading and most diverse derivatives marketplace. Founded in 1898 and headquartered in Chicago, Illinois, the company operates contract markets for trading futures and options across all major asset classes, including interest rates, equity indexes, foreign exchange, energy, agricultural products, and metals. CME Group acts as a critical counter-party to every trade through its clearing house, effectively eliminating counter-party risk for global institutional and retail financial participants.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 08 Aug 2026

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Pro Tips to Reach a Real Person

If you are encountering access errors, do not jump straight to the exchange. Always check your firm’s internal IT administrator first if you are accessing CME applications via Federated Single Sign-On (SSO). CME Group's help desks cannot modify internal corporate permissions. If you do call CME, bypass standard telephone queues by having your CME Group Login User ID and specific Application Environment Name ready immediately—this allows the live agent to instantly look up your clearing profile and system access levels.

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