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Industrial / B2B

IDEX Corporation

IDEX Corporation (NYSE: IEX) is a global industrial manufacturer specializing in applied solutions and highly engineered precision components. Operating within the Industrial Machinery & Applied Technologies industry, IDEX functions as a parent corporation to more than 50 decentralized business units spread across more than 20 countries. The company’s diverse product architecture primarily serves niche, mission-critical operations across multiple markets, including life sciences, medical diagnostic engineering, alternative energy, municipal water management, fire safety, and emergency rescue. Notable subsidiary brands under the IDEX umbrella include HURST Jaws of Life®, Banjo Corporation, Gast Manufacturing, and Viking Pump.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 13 Aug 2026

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+1(847) 498-7070

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Pro Tips to Reach a Real Person

If you require technical specs, warranty processing, part numbers, or supply-chain statuses for a specific component—such as a fluid valve, optical filter, or rescue tool—do not contact the corporate office in Illinois. IDEX relies on a hyper-decentralized "operating model" structure where individual business units operate autonomously. For quick technical or customer resolution, locate the specific manufacturing unit name stamped directly onto your product label (e.g., Band-It, Hale Products, or KZValve). Reach out directly to that distinct brand's proprietary support desk. If you call the central corporate holding number instead, the operator will simply look up and forward you right back to the subsidiary's local customer portal.

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