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Energy & Utilities

Duke Energy Corporation

Duke Energy Corporation is one of the largest energy holding companies in the United States, providing electricity to millions of customers and natural gas services across multiple states.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 27 Aug 2026

Human Support Channels

Call Support

888-732-7122

Call Now

X / Twitter DM

@DukeEnergy

Often fastest response

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Pro Tips to Reach a Real Person

Bypass the hold queues entirely by using their text alerts for routine issues. You can text OUT to 57801 to report a power outage or text RESUME to reactivate status notifications. Always verify incoming utility calls; Duke Energy will never call threatening immediate disconnection within an hour or demanding payment via prepaid debit cards.

Visit Official Support Page

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