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Insurance

American International Group

American International Group, Inc. (AIG) is a leading global insurance organization providing a wide range of property casualty insurance, life insurance, retirement products, and other financial services. Operating in more than 200 countries and jurisdictions, AIG specializes in risk management programs, corporate risk solutions, and individual insurance coverage.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 28 Aug 2026

Human Support Channels

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800-225-5244

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@AIGinsurance

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Pro Tips to Reach a Real Person

Insurance claims are highly segmented at large firms. To bypass the primary automated maze entirely, look up the exact Product Code or Policy Prefix printed at the top of your insurance card before calling. When the automated system asks for your reason for calling, speak the exact department name (e.g., "Property Claims" or "Travel Assistance") rather than pressing generic account numbers. This bypasses generalized call routing and places you into the direct queue for live agents certified in your specific coverage. General Customer Service Alternative: +1 (800) 888-2452

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