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International Paper

International Paper is one of the world's largest producers of fiber-based packaging, pulp, and paper products, specializing in sustainable corrugated packaging solutions that enable global commerce. Founded in 1898 and headquartered in Memphis, Tennessee, International Paper transforms renewable resources into recyclable products. Following its major combination with DS Smith, the corporation operates a massive manufacturing footprint across North America and Europe, supplying industries ranging from e-commerce and retail to agriculture, pharmaceuticals, and consumer goods.

✅ Easy to reach — Easy to reach a real person
Avg phone wait: ~10 min
Verified 15 Sept 2026

Human Support Channels

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1-901-419-9000

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@IntlPaperCo

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Pro Tips to Reach a Real Person

If you are a business-to-business (B2B) client managing bulk box or paper shipments, stop using general customer service phone trees entirely. Instead, ask your primary distributor or account rep to set you up on the digital IP GoBox Portal. This specialized e-commerce platform gives you instant, autonomous access to your exact order tracking, multi-plant inventory levels, automated invoice pulling, and truckload optimization tools without ever having to sit on hold for an agent.

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